Professional Pet Urine Removal

Gallagher’s Rug and Carpet Care is Portland’s pet urine removal specialist. Our rug and carpet cleaning professionals have 300 5-star reviews on Yelp and Google Plus and know what it takes to get the job done right.

Stress, old-age, confusion, excitement, fear, a variety of health conditions, and other factors can all contribute to accidents in house-broken and litter-trained cats and dogs.

Even our best-behaved furry friends have accidents, but pet urine doesn’t necessarily mean that your heirloom rug or brand-new carpet is ruined. Keep reading to learn more about our rug and carpet urine removal services.

Our Process for Rug & Carpet Urine Removal

We begin by examining both the stain and its location. Different fibers (wool and synthetics for example) may require different cleaning approaches. Once we’ve identified the stain, we’ll determine the best course of action.

In our experience, the best treatment for pet issues is to apply a high-quality, pH-balanced, natural enzyme to the stain. This helps to break up the ammonia and salts in urine, unlocking deep-seated odors. When working on a carpet urine removal project, we’ll apply these enzymes to all affected areas. When working on a rug, we make sure to carefully apply enzymes to affected areas to avoid compromising the dyes.

After the enzymes have done their work, we keep cleaning. Spot-cleaning, washing, and deodorizing can leave your upholstery, carpets, and rugs looking and smelling like new.

It is important to note that every pet urine stain presents its own unique set of challenges. That’s why we cannot guarantee complete removal of any pet urine stain. And you shouldn’t trust any professional carpet cleaner that does.

The most common complication we encounter is pet urine stains that soak through a carpet and into the carpet pad below. Since we are unable to access and clean the pad, over time, the stain and smell can rise back up through the pad and wick (or re-enter) the carpet itself, requiring ongoing cleaning.

Be Wary of DIY Solutions

You may be tempted to try out the recipes for DIY, homemade miracle pet urine removers found online. Don’t do it!

These solutions often seem simple to make, requiring just a few ingredients that you might have in your home already. Unfortunately, these DIY solutions aren’t real solutions. In fact, they can even make the problem worse. Acidic solutions containing ingredients like lemon juice or vinegar can set a stain, make the stain worse, or even damage delicate natural fibers.

Sometimes these stains are even tougher to remove than the original pet urine stains. Always give us a call if you don’t know what to do. We are here to help!

Gallagher’s will always give their best effort when it comes to Pet Urine, however, there are NO Guarantees.


I have a beautiful rug on which my housemate spilled almost a whole bottle of furniture polish with dark wood stain in it. How wonderfully surprised I was when I came to pick the carpet and there was no sign of the stain! Gallagher's did a fabulous job and at a reasonable price. I will definitely use them any time I need a carpet cleaned. I highly recommend them.

Karen G

Juan came over the day after we called. He was courteous and friendly. And our rugs and carpeting have never looked better. The dirt spots and coffee stains are nowhere to be seen. We're delighted to invite our next Airbnb guests into their apartment, and we love walking in to our own office with carpeting that looks like new.

Marcia RJ

Now our second time using Gallagher's and cannot recommend them more highly. Each time their rates were hands down the best, customer service was stellar, and rugs came out great. We will continue going there anytime we need a rug cleaned.

Sam E

Amazing service. Got my sheepskin rug cleaned faster and better than expected. Reasonable prices. I don't think my rug has been this clean since I got it 25 years ago! Highly recommend Gallagher's.

Becca S

Sean was a very nice fellow. He did a beautiful job getting a number black stains off the stairway rug. I was given an estimate prior to the appointment. After arriving, he measured the rooms and gave me the price which was lower than the bid. Very happy with the service I received! Thank you.

Willa W

The staff was very friendly and helpful. We brought a large number of different sized rugs to be cleaned here. They did a fantastic job helping us out. Also was able to get mats for under the rugs cut and sized there too. Highly recommend them for any carpet needs.