We begin by examining both the stain and its location. Different fibers (wool and synthetics for example) may require different cleaning approaches. Once we’ve identified the stain, we’ll determine the best course of action.
In our experience, the best treatment for pet issues is to apply a high-quality, pH-balanced, natural enzyme to the stain. This helps to break up the ammonia and salts in urine, unlocking deep-seated odors. When working on a carpet urine removal project, we’ll apply these enzymes to all affected areas. When working on a rug, we make sure to carefully apply enzymes to affected areas to avoid compromising the dyes.
After the enzymes have done their work, we keep cleaning. Spot-cleaning, washing, and deodorizing can leave your upholstery, carpets, and rugs looking and smelling like new.
It is important to note that every pet urine stain presents its own unique set of challenges. That’s why we cannot guarantee complete removal of any pet urine stain. And you shouldn’t trust any professional carpet cleaner that does.
The most common complication we encounter is pet urine stains that soak through a carpet and into the carpet pad below. Since we are unable to access and clean the pad, over time, the stain and smell can rise back up through the pad and wick (or re-enter) the carpet itself, requiring ongoing cleaning.